Return Policy

Return Policy For Fitwellpharmacy.pk

Eligibility for Returns

Due to the sensitive nature of pharmaceutical products, returns are only accepted for damaged, incorrect, or defective items. All return requests must be made within 7 days of receiving the product.

Non-Returnable Items

Prescription medications, opened or used products, and perishable items are not eligible for return unless they are damaged or incorrect.

Return Process

To initiate a return, contact our customer service team with your order details and the reason for the return. If your return is approved, you will receive instructions on how to send the item back to us.

Condition of Returned Items

Returned items must be in their original packaging, unopened, and in the same condition as when they were received.

Return Shipping

Customers are responsible for the shipping costs associated with returning items unless the return is due to an error on our part (e.g., wrong item sent, damaged goods).